privacy policy

Privacy Policy

Introduction

At Cynop Engineering, accessible from https://shop.cynopengineering.com/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through third-party payment gateways; we do not store card details)

Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on the website
• Referring URLs

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Communicate with you regarding orders, returns, and support requests
• Improve our website, products, and customer experience
• Prevent fraud and ensure website security
• Comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance site functionality and performance
• Remember your preferences
• Analyze traffic and usage patterns

You may choose to disable cookies through your browser settings; however, doing so may affect website functionality.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

• Payment processors to complete transactions
• Shipping and logistics partners to deliver orders
• Service providers assisting with website operations
• Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal information
• Withdraw consent for data processing
• Object to certain data uses

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: info@cynopengineering.com
Website: https://shop.cynopengineering.com/

By using our website, you acknowledge that you have read and understood this Privacy Policy.